Privacy

What we collect

The enquiry form asks for your name, a phone number, optionally an email address, your suburb, what kind of job it is, whatever you write in the message, any photos you choose to attach, and, if you fill it in, when's a good time to catch you (the roster field). The Pre-Start Check tool runs entirely in your browser; nothing you tick leaves the page unless you carry it into an enquiry, where it appears in the message box for you to read and edit before sending.

What it's used for

Handling your enquiry: reading it, calling you back, and doing the job you asked about. We may share your enquiry with a suitable local garage-door provider to service your request. We don't sell your details, rent them, or add you to a marketing list. There's no marketing tick-box on the form because there's no marketing.

Spam

A hidden field you'll never see keeps machine noise out of the queue: only bots fill it in, and anything that does gets binned. When the site goes into full service we may add Cloudflare's Turnstile, a check that confirms a submission came from a person rather than a script. Neither reads your message; they exist so a real enquiry doesn't sit under a pile of spam.

Photos

Photos you attach are stored securely while your enquiry is being handled and are automatically deleted after 30 days. Send photos of the door, not of anything you wouldn't want a tradesperson to see.

How it's stored

Enquiries are stored on secure Australian-accessible infrastructure and kept only as long as it takes to handle the work and its follow-up. If you want an enquiry deleted, send another enquiry through the form saying so, with the phone number you used, and it will be.

Cookies and tracking

This site sets no advertising trackers and runs no analytics scripts that follow you around the internet. Fonts load from Google Fonts, which involves your browser requesting the font files from Google.

Questions

Use the enquiry form and say it's a privacy question; a person reads every one.